JEEVAN KAUSHAL COMMUNICATION SKILLS

Paper Code: 
BPT 107
Credits: 
2
Max. Marks: 
50.00
Objective: 
  • To identify common communication problems that may be holding learners back
  • To identify what their non-verbal messages are communicating to others
  • To understand role of communication in teaching-learning process
  • To learn to communicate through the digital media
  • To understand the importance of empathetic listening
  • To explore communication beyond language.

 

Unit I: 
Listening
  • Techniques of effective listening
  • Listening and comprehension
  • Probing questions
  • Barriers to listening

 

Unit II: 
Speaking
  • Pronunciation
  • Enunciation
  • Vocabulary
  • Fluency
  • Common Errors

 

Unit III: 
Reading
  • Techniques of effective reading
  • Gathering ideas and information from a given text
    1. Identify the main claim of the text
    2. Identify the purpose of the text
    3. Identify the context of the text
    4. Identify the concepts mentioned
  • Evaluating these ideas and information
    1. Identify the arguments employed in the text
    2.  Identify the theories employed or assumed in the text
  • Interpret the text
    1. To understand what a text says
    2. To understand what a text does
    3. To understand what a text means

 

Unit IV: 
Writing and different modes of writing
  • Clearly state the claims
  • Avoid ambiguity, vagueness, unwanted generalizations and oversimplification of issues
  • Provide background information
  • Effectively argue the claim
  • Provide evidence for the claims
  • Use examples to explain concepts
  • Follow convention
  • Be properly sequenced
  • Use proper signposting techniques
  • Be well structured
    1. Well-knit logical sequence
    2. Narrative sequence
    3. Category groupings
  • Different modes of Writing                      -
    1. E-mails
    2. Proposal writing for Higher Studies
    3. Recording the proceedings of meeting
    4. Any other mode of writing relevant for learners

 

Unit V: 
Digital Literacy
  • Role of Digital literacy in professional life
  • Trends and opportunities in using digital technology in workplace
  • Internet Basics
  • Introduction to MS Office tools

i. Paint

ii. Office

iii. Excel

iv. PowerPoint

 

Essential Readings: 
  • Meaning of non-verbal communication
  • Introduction to modes of non-verbal communication
  • Breaking the misbelieves
  • Open and Closed Body language
  • Eye Contact and Facial Expression
  • Hand Gestures
  • Do's and Don'ts
  • Learning from experts
  • Activities-Based Learning

 

References: 
  • Sen Madhucchanda (2010), An Introduction to Critical Thinking, Pearson, Delhi
  • Silvia P. J. (2007), How to Read a Lot, American Psychological Association, Washington D

 

Academic Year: 
2023-24
Unit VI: 
Effective use of Social Media
Unit VI Description: 
• Introduction to social media websites • Advantages of social media • Ethics and etiquettes of social media • How to use Google search better • Effective ways of using Social Media • Introduction to Digital Marketing
Unit VI Hours: 
Non-verbal communication
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